Privacy Policy

1. Introduction

Rent-A-Wash LLC (“we,” “our,” or “us”) operates a washing machine and dryer rental service. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.

2. Information We Collect

We may collect the following types of information when you use our services:
- Personal Information: Name, phone number, email address, billing address, and service address
- Payment Information: Credit/debit card details or other payment methods (processed securely through third-party providers)
- Usage Inform ation: Rental history, service requests, and communication records
- Technical Information (if applicable): IP address, browser type, or website usage data if you interact with us online

3. How We Use Your Information

We use the information we collect to:
- Provide, operate, and maintain our rental services
- Process payments and manage billing
- Communicate with you regarding your account, rentals, or service updates
- Improve our services and customer experience
- Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:
- Service Providers: Payment processors, maintenance partners, or delivery personnel who help operate our business
- Legal Authorities: When required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, sale, or acquisition

SMS Consent and Phone Numbers: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.

6. Your Rights and Choices

Depending on your location, you may have the right to:
- Access, update, or correct your personal information
- Request deletion of your data
- Opt out of certain communications
- To exercise these rights, please contact us using the information below.

7. Retention of Information

We retain your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

8. Cookies and Tracking (if applicable)

If you use our website, we may use cookies or similar technologies to enhance user experience and analyze website traffic.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Rent-A-Wash LLC

[email protected]

208.329.8471

784 S CLEARWATER LOOP STE B
POST FALLS, ID 83854